My Frustrating experience this month: I went to see my rheumatologist on April 4. I asked her if she could start filling my norco prescription. She said yes, but I would have to get out of my 'pain contract' with my neurologist. On April 26, I had a followup visit with Dr. Turk, my neurologist, from my transferaminals that I had on March 21, and April 11. April 26th was his last day...he has only been here a year and a half. My appointment was at 9:45. I arrived at 9:30, and the nurse called me back at 9:35. She told me today was the Dr.'s last day, and that this appointment should be pretty quick. HA! The Dr. came in to see me at 10:40. He released me from my pain contract. The appointment with him was so frustrating, I am happy he is leaving. Maybe now I can be seen by a Doctor who actually speaks English, and knows what I am asking. The Dr. had an assistant with him this time. I asked the Dr. if I could have a 3rd transferaminal this time to hopefully get me through this year. The injections I had last year worked for 7 months...they wore off right before Thanksgiving last year, which meant I had to have cortisone injections in November, December, and January. Anyway, the Dr. could not understand my request. The assistant had to ask him the same exact thing I did, and his answer was no. He scheduled another appointment for me in 2 months. While waiting at the front desk to be rescheduled, I asked the receptionist if I could get a copy of my 'release of pain contract'. She said yes, but she would have to go to the back to get it. I asked her what time it was, and she said 10:50. I was late for my next Dr. appointment which was at 10:45, so I said never mind, and left quickly to speed to my late appointment!
When I got home later that day, I called my rheumatologist and left a message letting her know I had been released from my pain contract.
The rheumatologist's office called me back the next day, April 27th, saying the Dr. had called in my new prescription for norco to my pharmacy.
My other 3 prescriptions for Humira, Neurontin, and Arava could be refilled on the 28th, so I called them in, and on Friday afternoon I go to the pharmacy to pick them up. My Humira was all screwed up. The pharmacy received the syringe, not the pen, so they have to call the Dr. to get approval for the pen. I received the other 3, but when I get out to the car, I check the prescriptions and my Norco was horribly wrong. My neurologist had been prescribing 75 pills, 1 pill 3x a day, and they were 325/10. The prescription I received was 60 pills, 325/5mg. When I got home, I call the rheumatologist. I explained to her what had happened. She said that since I picked up the prescription, there was nothing she could do. I said that wouldn't do. I will have to take 6 pills a day to get the same relief as I was from the 3. The nurse says "well, you're going to run out then." I told her to speak with Dr. VanDellen and get back to me to see how we can make this right. All this happened on FRIDAY!
Monday morning, Tammy from Dr. VanDellen's office called. She said she had left a message at Dr. Turk's on Friday and today, and no one had sent her the fax she needs proving that I was released from my pain contract. She said that once she receives that, Dr. VanDellen could refill my prescription in 2 weeks at the correct dose. I called Dr. Turk's office and left an angry message. Tammy called me back later that morning and said she had heard from Dr. Turk's office saying they would send her a fax, but she had not received anything yet. I waited until Tuesday to call Tammy to see if she had received the fax, and she said yes. So, hopefully my medication will finally be right. I guess I will just have to wait to find out.
When I got home later that day, I called my rheumatologist and left a message letting her know I had been released from my pain contract.
The rheumatologist's office called me back the next day, April 27th, saying the Dr. had called in my new prescription for norco to my pharmacy.
My other 3 prescriptions for Humira, Neurontin, and Arava could be refilled on the 28th, so I called them in, and on Friday afternoon I go to the pharmacy to pick them up. My Humira was all screwed up. The pharmacy received the syringe, not the pen, so they have to call the Dr. to get approval for the pen. I received the other 3, but when I get out to the car, I check the prescriptions and my Norco was horribly wrong. My neurologist had been prescribing 75 pills, 1 pill 3x a day, and they were 325/10. The prescription I received was 60 pills, 325/5mg. When I got home, I call the rheumatologist. I explained to her what had happened. She said that since I picked up the prescription, there was nothing she could do. I said that wouldn't do. I will have to take 6 pills a day to get the same relief as I was from the 3. The nurse says "well, you're going to run out then." I told her to speak with Dr. VanDellen and get back to me to see how we can make this right. All this happened on FRIDAY!
Monday morning, Tammy from Dr. VanDellen's office called. She said she had left a message at Dr. Turk's on Friday and today, and no one had sent her the fax she needs proving that I was released from my pain contract. She said that once she receives that, Dr. VanDellen could refill my prescription in 2 weeks at the correct dose. I called Dr. Turk's office and left an angry message. Tammy called me back later that morning and said she had heard from Dr. Turk's office saying they would send her a fax, but she had not received anything yet. I waited until Tuesday to call Tammy to see if she had received the fax, and she said yes. So, hopefully my medication will finally be right. I guess I will just have to wait to find out.
RSS Feed
